Billing terms & conditions

1. GENERAL

Our goods and services are provided to you subject to the terms and conditions set out in this Agreement (hereinafter referred to as "the Agreement"). We may occasionally change the conditions that govern your use of our site. We may modify, move, delete parts of our site or add to it from time to time. Whenever you wish to use our site, we invite you to consult these conditions to ensure that you understand the terms and conditions in force at that time. prosdays.com reserves the right to modify this site and these general conditions at any time.



To make purchases on our site, you must be at least 16 years old. Any access, navigation or use of the site implies your acceptance of all the terms and conditions of this Agreement. If you disagree with any part of these General Conditions, we invite you to immediately cease all use of our site. Please read this agreement carefully before continuing.



Please also see our privacy policy regarding the collection, use and sharing of information that you provide to us. prosdays.com may send you an email in order to inform you of modifications or additions to this site, of one of the products or services of prosdays.com, or for other purposes with your agreement. You can unsubscribe at any time by using the link in each of these emails or by modifying your prosdays.fr account settings.

For any question regarding our General Conditions or our Privacy Policy, you can contact us at any time at prosdays @ udslife.zendesk.com



2. USE OF OUR WEBSITE



By using this site, you authorize the processing of your information and contact details and you declare that all the information or contact details provided are true and accurate. You represent and warrant that you are at least 18 years of age or that you are visiting the site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, prosdays.com hereby grants you a limited, revocable, non-transferable and non-exclusive license allowing you to access and use the Site by viewing it on your Internet browser only to make your personal purchases there and not for commercial purposes or on behalf of a third party, unless expressly authorized in advance by prosdays.com. Any violation of this Agreement will result in the immediate revocation of the license granted in this paragraph without any notice.



Except in the cases expressly authorized in the paragraph above, you may not reproduce, distribute, distribute, sell, transmit, draw derivative works, translate, alter, disassemble, decompile, decrypt or exploit in any way whatsoever website, in whole or in part, unless express written permission from prosdays.com. You may not use any of the information provided on the site for commercial purposes, or use this site for the benefit of another company, unless expressly authorized by prosdays.com. prosdays.com reserves the right to refuse service, terminate accounts and / or cancel orders at its discretion, including and without limitation if prosdays.com believes that the behavior of its customers violates the law in force or prejudices the interests of prosdays.com.



You may not under any circumstances download, distribute or publish in any way whatsoever via this site any content, information or other material which: (a) infringes or infringes copyright, patents, trademarks, service marks , trade secrets or other property rights of any person; (b) is slanderous, threatening, defamatory, obscene, indecent, pornographic in nature or could incur civil or criminal liability under local or international law; or (c) includes bugs, viruses, worms, traps, Trojans or any other harmful code or property. prosdays.com may assign you a password and user account to allow you to access and use certain parts of this site. Each time you use a password or username, you will be deemed to be authorized to access and use the site in accordance with the terms and conditions of this Agreement. prosdays.fr is under no obligation to verify the authorization or the source of such access or use of the site.

You are solely responsible for any access to and use of this site by any person using the password and username that were originally assigned to you, whether this access and use of this site has actually been authorized by you or not, including understood, and without limitation, all communications and transmissions, as well as all obligations (including, and without limitation, financial obligations) contracted as a result of such access or use. You are solely responsible for the protection, security and confidentiality of the password and username assigned to you. You are required to immediately inform prosdays.fr of any unauthorized use of your password and / or your identifier, or of any other violation or threat of violation of the security of this site.



In accordance with customs regulations, customers must provide valid and accurate data. The names and surnames of the recipient, the address, the surnames and first names of the principal must be valid. Some countries require the recipient to present an identity document or passport in order to clear the package or for payment verification purposes. Customers are solely responsible for the accuracy of the data they provide to us. If any information is incorrect and prevents shipment, delivery or customs clearance, we cannot be held responsible and will not offer any compensation.



prosdays.com undertakes to always comply with the law and to remind all its users to do the same. As importers, customers are expected to follow all laws and regulations in force in their country. For more information, we invite you to consult our Privacy Policy.



3. INFORMATION AND DATA MANAGEMENT POLICY



When you use this website and place orders through it, you agree to provide us with your email address, mailing address and / or other contact information truthfully and accurately.



You also agree that we may use this information to contact you as part of your order if necessary.



We respect your right to privacy. To find out how we collect and use your personal information, please see our privacy policy.



4. ERRORS



If, when registering as a user of this site, you made an error in filling in your personal data, you can modify these at any time in the "My account" section. In all cases, you will be able to rectify your personal data associated with your order by contacting us, or by exercising your right of rectification provided for in our Privacy Policy via our site prosdays.com. During the purchase process on our site, certain fields must be completed correctly in order to proceed to the next step. In addition, this website provides full details of the items added to your shopping cart so that, at the time of payment, you can change your order details.



If you notice an error in your order after validation of your payment, you must immediately contact our customer service or write to us at the above email address to correct this error.



Although prosdays.com endeavors to provide exact information as for the articles and their prices, errors of price or typography can occur. prosdays.com can only confirm the price of an item once the order has been confirmed. In the event that an item is listed at an incorrect price or with incorrect information due to an error in price or product information, prosdays.com reserves the right, in its sole discretion, to refuse or d 'cancel any order placed for this item. In the event that the price of an item is incorrect, prosdays.com may, at its discretion, contact you for information or cancel your order and inform you of this cancellation.

 

5. COMMERCIAL RULES

 

5.1 Prices and payment



All prices include VAT (if applicable) at the rate corresponding to the country of receipt and are deemed correct when entering information into the system. If, for any reason, we are unable to dispatch your order, the value of the items not dispatched will be refunded in the wallet linked to your prosdays.com account or in the account initially used to settle the order.



All prices do not include delivery costs. The total cost of the order corresponds to the price of the products ordered plus delivery costs.



Prices may change at any time, but changes (other than those indicated above) will not affect orders for which we have already sent an order confirmation.



Once you have selected all of the items you wish to purchase, they will be added to your basket. The next step will be to finalize the order and make the payment. To do this, you must follow the steps in the purchasing process, providing or verifying the information requested at each step. Note that, throughout the purchase process, before payment, you have the possibility to modify the details of your order. A detailed description of the purchasing process can be found in the Buying Guide. In addition, if you own a user account on our site, all orders placed are automatically recorded in the "My Account" section.

To minimize the risk of unauthorized access, your credit card details are encrypted. As soon as we receive your order, we ask for a pre-authorization on your card to ensure that there are sufficient funds to complete the transaction. The money is actually withdrawn from your account when your order leaves our warehouse.



When you click on "Confirm payment", you confirm that you are the legitimate owner of the credit card used. Credit cards are subject to verification and authorization by the card issuing entity. If the entity does not authorize payment, we cannot be held responsible for any delay or failure to deliver and we will be unable to reach an agreement with you.



For customers in the European Union, payment is handled by our British subsidiary ZENITH BUSINESS CO., LIMITED (ZENITH). ZENITH will be responsible for all matters related to the payment of our customers from the EU, including refunds, cancellations, returns, disputes or customer service.



5.2 Colors



We make every effort to display, as precisely as possible, the colors of the products that appear on our site. However, as the actual perception of a color depends on the monitor you are using, we cannot guarantee that the color displayed on your monitor will perfectly match the actual color of the item.



5.3 Conditioning and packaging



Unless this directive provides otherwise, prosdays.com only complies with its own packaging and packaging standards depending on the method of transport chosen. If a customer requests a special type of packaging from prosdays.com, the costs of this packaging will be borne by the customer himself.

 

5.4 Transport and delivery


prosdays.com ships from different warehouses in different countries. For orders with more than one item, we can split your order and send it into several packages depending on the availability of stocks, at our sole discretion. Our goal is to deliver orders within seven working days of confirming the order. However, during sales periods, delivery times may be longer. Please note that Saturdays and Sundays are not considered working days. If you have not received your delivery within ten working days, please contact our customer service prosdays @ udslife.zendesk.com



5.5 Title and risk of loss



Delivery to the carrier constitutes delivery to the Buyer. The risk of loss and damage is therefore transferred to the Buyer. Any claim by the Buyer relating to any damage during shipping or delivery must be addressed directly to the carrier. Any claim by the Buyer against our Company for loss or damage during transport must be made within five (5) days of receipt of the goods and be accompanied by an official document signed by the carrier stating that the package was entrusted to him in this state by our Company.



Although the risk of loss and damage passes to the Purchaser, the right of ownership of the items sold hereunder remains with our Company until payment of all sums due in accordance with this Agreement, including payments deferred, recorded in the form of tickets or other. Interest and financial charges must be effectively paid, and the Buyer undertakes to do everything necessary to honor and maintain this right and this title belonging to our Company.



5.6 Returning items



Items can be returned for a certain period of time after the date of purchase. The Return Policy, and therefore the time allowed for a return, varies from country to country. For more information, please contact our customer service. Return costs are the responsibility of the customer. . Items with a quality or quality problem can be exchanged. Regarding defective items, once they are received in our warehouse and the defect confirmed, we will reimburse you in full, and, if applicable, delivery and return costs included. The refund will be made on the wallet linked to your prosdays.com account or on the account initially used to settle the order.



The following items cannot be returned or exchanged: bodysuits, leotards, lingerie, pajamas, bathing suits without hygienic strip, jewelry and accessories (except scarves, bags and mermaid blankets).

5.7 Ratings and reviews



Unless otherwise provided elsewhere in this Agreement or on the site, everything that you send or post on the site and / or provide to prosdays.com, including, without limitation, images, videos, ideas, of know-how, techniques, questions, criticisms, comments and suggestions (collectively, the "Contributions"), is and will be considered non-confidential and non-exclusive, and by sending or publishing, you accept the irrevocable license of publication and all related intellectual property rights (excluding moral rights such as copyright) to prosdays.com at no cost. prosdays.com will have the free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, interpret, sell, rent, transmit, adapt and create derivative works from these Contributions, in whatever form and by whatever means, but also to translate, modify, reverse engineer, disassemble or decompile these Contributions. All Contributions automatically become the exclusive property of prosdays.com and irrevocably. You agree not to introduce any dispute in connection with the possible use of the publication by prosdays.com


You warrant that your Contributions, in whole or in part, are clear and free from infringement of intellectual property rights, litigation or claims by third parties. prosdays.com is not responsible for any misuse of copyright or any other third party rights by you. You agree to defend and indemnify the sponsor against any loss resulting from the use of your publications for any purpose.



In addition to the rights applicable to any Contribution, when you post comments or evaluations on the site, you also grant to prosdays.com the right to use the name associated with any comment, evaluation or any other type of Content, if applicable, in connection with such a comment, rating or any content. You represent and warrant that you own or control all rights to the ratings, comments and other content that you post on this site and that the use of your ratings, comments or other content by prosdays.com will not infringe or violate not the rights of any third party. You must not use a false e-mail address, pretend to be someone other than yourself, nor mislead prosdays.com or third parties as to the origin of any publication or any content. prosdays.com may, but will not be obliged to, delete or modify any Contribution (including comments or evaluations) for any reason.



6. INTELLECTUAL PROPERTY AND PROPERTY RIGHTS



You acknowledge and agree that all copyrights, trademarks and other intellectual property rights in all materials or content provided through the website belong to us at all times, to us or to those who have licensed us of use. You may only use such material to the extent that we, or the licensors, expressly authorize it. This does not prevent you from using this website to the extent necessary to copy your order information or contact information. prosdays.com is a registered trademark, a service mark and / or a trade name belonging to ZOETOP BUSINESS CO., LIMITED. No use of these brands can be made without the prior written authorization of prosdays.com except to the extent necessary to identify precisely the products or services of prosdays.com

7. THIRD PARTY LINKS AND RESOURCES



When our site contains links to other sites and resources provided by third parties (including when our social media sharing plug-ins include links to third party sites), these links are provided for your information only. We have no control over the content of these websites or resources and assume no responsibility for any loss or damage that may arise from your use of them.



8. EVENTS OUTSIDE OUR CONTROL



We will not be responsible for non-conformities or delays in complying with the obligations we assume under a contract when they are caused by events beyond our control ("Force majeure"). Force majeure includes any act, event, failure, omission or accident that is beyond our reasonable control, including, without limitation, the following:
i. Strike, blockade or any other type of protest movement
ii. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not) or threat or preparation for war.
iii. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
iv. Impossibility of using trains, ships, aircraft, motorized transport or other means of transport, public or private.
v. Inability to use public or private telecommunications systems.
vi. Acts, decrees, laws, regulations or restrictions of any government or any public authority.
vii. Strikes, failures or accidents in sea or river transport, postal transport or any other type of transport.



It is understood that our obligations under the contracts are suspended during the period during which the force majeure is in progress, and we will benefit from an extension of the period of execution of these obligations by a period of time equivalent to that of the duration of the Force Majeure. We will provide all reasonable resources to end the situation of Force Majeure or to find a solution enabling us to fulfill our obligations under this Agreement and despite the situation of Force Majeure.



9. LIABILITY AND WAIVER OF LIABILITY, CONSUMER STATUTORY RIGHTS



Unless expressly stated otherwise in these Terms, our liability for products purchased from our website will be strictly limited to the purchase price of the product. Notwithstanding the above, our liability will not be canceled or limited in the following cases:
i. in the event of death or personal injury caused by our negligence;
ii. in the event of fraud or deception; or
iii. in all cases where it was illegal or illegal to exclude, limit or attempt to exclude or limit our liability.



Notwithstanding the above paragraph, and within the limits legally authorized, and unless otherwise specified in these Conditions, we decline any responsibility for the following losses, whatever their origin:
i. loss of income or sales;
ii. operating loss;
iii. loss of profits or contracts;
iv. loss of expected savings;
v. data loss; and
vi. loss of business or management time.



Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website. , unless expressly stated otherwise on this site. All descriptions of items, information and material presented on this site are provided "as is", without warranty, implied or explicit, except those legally established. In this sense, if you make a purchase as a consumer or user, we are obliged to deliver goods in conformity with the Contract, being responsible for any lack of conformity existing at the time of delivery. It is understood that the goods comply with the Contract if they: (i) comply with the description we have given and have the qualities that we have presented on this site; ii) are suitable for the purposes for which products of this type are normally used; (iii) present the usual quality and performance of a good of the same type which the consumer can reasonably expect. To the extent permitted by law, we exclude all warranties (implied or explicit), except those which cannot be legitimately excluded.

10. APPLICABLE LEGISLATION AND JURISDICTION



The use of our website and the purchase contracts for the product through said website are governed by the laws applicable in your country. For example, if you are a customer from the UK, UK law is applicable.

Any controversy relating to the use of the website or to such contracts is subject to the non-exclusive jurisdiction of the courts of Hong Kong. If you are a customer of the European Union, the European online dispute resolution (ODR) platform is also available.